Good documentation still matters for firms in the financial sector in this online age. This blog explains why.
There is so much more riding on it now. More complexity to explain. More choice for the consumer to get her head around. More personal accountability for executives, non executives and public officials.
More risk, more threats, with more potency, that governments, regulators, firms and consumers need to understand and mitigate.
Clarity is the key to that understanding and mitigation.
Good documentation delivers the clarity we need to make the right choices and navigate the complexity.
This blog tries to answer some very simple questions on what banks do and why; and what those of us involved with bank capital, regulation and governance actually do all day; and why.
This doesn’t just mean high street banks but the broad definition of bank: wholesale banks, brokers, investment firms, funds, advisory boutiques, etc.
One way or another they’re all doing intermediation between people who need capital and people who supply capital. Which in economic terms is what it’s all about.
There are huge simplifications in this story but I hope you will bear with them. It is based on an imaginary conversation with an inquisitive pre-teen who I bet now wishes he had never asked the question…
This blog shares some of my early experiences in the world of Content Strategy.
Four months ago I hadn’t heard the term Content Strategy. Then, when I did hear it, at first I dismissed it as faddish millennial digi-jargon.
Then I started hearing about it everywhere. I read blogs and tweets. It started infiltrating my waking and sleeping thoughts. I realised, slowly, I needed one myself, even in my one person start-up. If the term hadn’t existed I would’ve invented it, that was how needed.
Why? What is it? Why so life-infiltrating?
This blog starts off on a journey to find some answers, based on my narrow experience to date. But it is a journey, so this probably won’t be my last word on this strange new essential thing.