Currently browsing: Content Matters

Kings Cross Concourse

Tender at heart: the X Why Z of tender bids and sales copy

Tender bids and sales copy are not the most glamorous side of B2B copywriting, yet still form the vital beating heart of many writers’ daily lives.

Business writing is all about impact. And nowhere is impact more necessary than in a tender. Livelihoods are at stake. The impact of success is great: the impact of failure greater.

The principles and motifs of clear business writing feature heavily in any good tender bid. And they apply just as much to the wider art of writing effective sales copy.

The two formats – bids and sales – are closely related. Both represent the essential DNA of good business writing, the archetype, the X Why Z.


Dealing with losing a client: misfortune, carelessness, or it just happens?

Oscar Wilde famously quipped that to lose one parent may be regarded as a misfortune; to lose both looks like carelessness.

Can Wilde’s witty maxim can be applied to freelance businesses, and the inevitable fact that our hard-won clients don’t stick around forever?

We spend so much time, capital and emotional energy finding and maintaining those precious relationships. How bad really is it when the hard-won clients – the golden icons of our professional life – move on?

Franciele Cunha Unsplash Couple Mountaintop

Social Costs? Four Reasons To Spend Less Time Online

The irony of the title of this blog is not lost on me, given the piece is intended for broadcast on social media among other places. Even the structure of it, you could say, is ‘blogg-y’ – X ways to do stuff. Pop will eat itself.

A few weeks ago we spent five blissful days in coastal Suffolk. The bliss was prompted, partly, by a decision I took to leave my tablet at home and only check my phone once a day for emergencies. Sally’s (non smart) phone was also available to adult children on both sides. And as it happened the wifi didn’t work, so she couldn’t access her chromebook either. We were device-free. Time slowed and life richened.

But the lessons haven’t been learned. We’re back home and more online than ever.

And despite the joys and amusement and insight I get from many, most, of my lovely online friendships, life overall seems no happier for it.

Is it time to take the lessons of five days of RLO (Real Life Only) and recalibrate more comprehensively? It’s risky saying that kind of thing on social media, where you’ll be held to account. Actually that’s part of the point, a personal manifesto of sorts: shoot me if you see me here.

But first a brief look at the four ways my social costs are getting too high.

#SfEP 2018 – Let’s Get F***in’ Serious

The title of my blog on the 2017 SfEP conference at Wyboston Lakes was “Linnets, Laughter, Learning”. All three were available at #SfEP2018 Lancaster too.

Alongside a big helping of food for thought. The plenary session led by PTC CEO Kathryn Munt added a serious note to proceedings, highlighting big changes in the way publishing houses and outsourcing companies are working with each other and with freelance suppliers, including editors and proofreaders.

Still, better out than in. It’s better that we don’t put our heads in the sand and that we stay fully conscious of these trends; so we can work together with other industry players such as PTC to address the needs of the outsourcing companies and make them aware of our needs.

More on that later. We should also celebrate the many joys that the conference brings. Opportunities for renewing old friendships, making new ones, letting our hair down (in a, by and large, rather attractive and introverted way) and revitalising our businesses with new knowledge, techniques, hints, tips and reminders about the things we know we should be doing. And learning some new words along the way, courtesy of Kia Thomas’s inspired obscenity-compounding.

This was my second conference and I didn’t think it could possibly improve on the first. But it did. Partly because I knew so many more people already. Seeing them all again felt very warm and reassuring and exhilarating, however many tweets, forum posts and emails had passed between us since #SfEP2017. Nothing beats IRL.